“Thank you (Kathy Walsh) for the wonderful work you did for and with us. You gave us exactly what we needed, an assessment and a plan on how to successfully start a pragmatic, focused and tactical ED CM program. We’ve been up for 2 weeks and as we deal with little things and continue to tweak our approach, it started positively and continues to build fans. We really can’t thank you enough. You were charming, patient, collaborative, and extremely knowledgeable and a great teacher. What a combination!” Ricki Stajer Jill Schuyler Presbyterian Intercommunity Hospital Whittier, CA