Developed by the Credentialing Advisory Board, the Case Management Administrator Certification (CMAC) offers a much needed certification for administrators of case management programs. The Center for Case Management is proud to sponsor this distinctive level of certification.

There is a distinct and ever-deepening level of knowledge required by persons who are responsible for the administrative functions of case management services in all venues of practice. This advanced responsibility and accountability requires new level of certification both for those in administrative roles and those who wish to provide evidence of a knowledge base to apply for administrative positions.

The CMAC credential Certification is highly valued and provides a mechanism for formal recognition of those who demonstrate the expert knowledge-base tested in this program. The CMAC credential will make you stand out by:

• Exhibiting an external, nationally recognized measure of knowledge and expertise
• Promoting professional accountability for margin and mission
• Representing your qualifications to the market
• Demonstrating your continual learning and professional development

Case Management Administrators, for the purpose of this program, are those who are accountable and responsible for management of programs that provide case coordination and/or case consultation along the some or all of continuum.

Specifically, Case Management Administrators supervise employees in any environment (payer, provider, private or community) who perform the following functions:

• Case finding
• Comprehensive assessment of client situation
• Evaluation and coordination of the plan of care
• Matching client resources to client need
• Monitoring delivery of services
• Critical thinking, appropriate prioritization, and time management
• Measurement and evaluation of financial, clinical, functional, and satisfaction outcomes
• Accountability for financial, clinical, functional, and satisfaction outcomes
• Effective leadership and communication
• Evaluation and response to the learning needs of clients, clinicians, and community

Individuals are eligible to take the examination for Certification as a Case Management Administrator (CMAC) who meet any one of the three broad categories listed below:

1. General Criteria:

• Master's Degree and one (1) year experience in case management administration or,
• Bachelor's Degree and three (3) years experience in case management administration or,
• Master's Degree and three (3) years experience as a Case Manager or,
• Bachelor's Degree and five (5) years experience as a Case Manager.

2. Equivalent Certification Criteria: active certification in one or more of the following organizations (Evidence of certification must be supplied upon application):

• A-CCC from the National Board of Certification in Continuity of Care
• CRRN from the Rehabilitation Nursing Certification Board
• CCM from the Commission for Case Manager Certification
• CDMS from the Certification of Disability Management Specialists Commission
• C SWCM (Certified Social Work Case Manager) and C ASWCM (Certified Advanced Social Work Case Manager) from the National Association of Social Workers
• RN, C (Modular Certification in Nursing Case Management) from the American Nurses Credentialing Center

3. Faculty Criteria: faculty in academic settings teaching graduate level courses in case management and/or case management related content will be admitted to the certification examination. Length of experience teaching case management and /or case management content must be:

• Minimum of two consecutive academic semesters within a 24 month period, or
• Two academic semesters within a 24 month period

With a focus on a leadership, management, case management, and systems thinking principles, the following content areas will be covered:

• Identification of at-risk populations
• Assessment of clinical systems components
• Development of strategies to manage at-risk populations
• Leadership for change
• Market assessment and strategic planning
• Human resource management
• Program evaluation through outcomes management

Exam Questions are submitted by CMAC professionals and undergo rigorous review under the auspices Professional Testing Corporation. Questions are referenced in the literature and are continually refined and updated to truly test current knowledge.

The application and testing fee is $375 (US funds)

The examination will be available at a number of LaserGrade Testing Centers across the United States. Arrangement for special testing centers are possible. To find a testing center near you, click here.

The examination will be given twice a year, once in April and once in October. The next exam dates are:

SPRING TESTING PERIOD

• Application Deadline: March 1, 2008
• First Day of Testing: Saturday April 12, 2008
• Last Day of Testing: Saturday April 26, 2008

FALL TESTING PERIOD

• Application Deadline: September 1, 2008
• First Day of Testing: Saturday October 18 2008
• Last Day of Testing: Saturday November 1, 2008

Professional Testing Corporation will be administering the exams for Case Management Administrator Certification. Refer to their website, www.ptcny.com to download a Handbook for Candidates or you can also call them at 212-356-0660.

The Credentialing Advisory Board (CAB) for Case Management Administrator Certification (CMAC) includes 11 professionals serving in either administrative or academic capacities representative of the evolving field of case management. Nine of the board positions are rotated by election every 1-3 years, in addition to 2 standing members from The Center for Case Management. Board membership is open to anyone who currently holds a CMAC.

Jackie Birmingham, RN, MS, A-CCC, CMAC	Managing Director of Professional Services for CuraSpan, Inc. a healthcare technology and services company.
Kathleen Bower, DNSc, FAAN	International consultant and co-owner of The Center for Case Management, Inc.
**Stefania Daniels, RN, MSNA, CMAC	Managing Partner, Phoenix Medical Center, FL
Tina Davis, RN, CMAC, MS, CNS	Senior Director, Continuum of Care, Arnot Ogden Medical Center, Elmira NY
Susan Lawrence, MS, CPHQ, CMAC	Administrator, Care Continuum,Lehigh Valley Hospital
Mary Moffat, RN MEd CMAC	Manager, Utliization Management, Brigham and Women's Hospital, Boston MA
**David Hughes (CAB Vice Chair), RN, CMAC, CHPS	Director, Resource Management, Jackson Hospital and Clinics, Montgomery AL
**Linda Sallee, MS, RN, CMAC	Vice President, Case Management & Infection Control, Inova Health System, Falls Church VA
Nancy Sullivan, CMAC	Director, MGH/MGPO Case Management, Massachusetts General Hospital
Marietta Stanton, RN, PhD,CMAC	Research Scientist and co-author of the best-selling nursing textbook.
Karen Zander, RN, MS, CMAC, FAAN	International consultant and co-owner of The Center for Case Management, Inc.

** = current term expired

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